Join a Growing Global Leader in Automation!
STIWA is an innovative and fast-growing company based in Rock Hill, SC, and part of the international STIWA Group. We specialize in high-performance automation and manufacturing solutions and we’re looking for a motivated and detail-oriented Sales & Order Processing Specialist (also known as a Sales Coordinator) to join our expanding U.S. team.
In this hybrid sales operations and customer service role, you’ll play a key part in supporting both parts sales and commercial project sales. Your ability to manage data, communicate effectively with customers, and process orders with accuracy will directly contribute to a smooth and successful customer experience.
This is an ideal opportunity for someone who enjoys working across departments, thrives in a fast-paced technical environment, and wants to grow with a company that values teamwork and initiative.
Your tasks
Parts Sales & Customer Support
- Prepare quotes and review customer contracts
- Accurately process orders and generate order confirmations
- Manage invoicing
- Coordinate lead times and inventory with suppliers
- Provide excellent B2B customer support: pricing, availability, and order updates
- Troubleshoot and resolve order-related issues
- Maintain and update sales data
Commercial Project Sales Support
- Process sales orders and issue confirmations
- Prepare OR process complex contract invoices
- Collaborate with Project Managers to maintain timelines
- Create and manage project folders, cost centers, and billing records
- Work cross-functionally with Finance and Controlling for reporting and compliance
- Track revenue for projects
Your profile
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 2+ years of experience in sales support, order processing, customer service, or administrative coordination
- Strong written and verbal communication skills
- Highly organized with sharp attention to detail
- Proficiency in Microsoft Office (especially Excel and Outlook)
- Self-starter with the ability to manage time independently
- Strong interpersonal skills and a collaborative work style
Preferred Qualifications:
- Experience in manufacturing, technical sales, or B2B environments
- Familiarity with sales workflows, contracts, and invoicing processes
- Foreign language skills (especially German or Spanish) are a plus
- Experience using ERP platforms (e.g., SAP, Microsoft Dynamics, Oracle)
Our offer
- We offer competitive pay and an exciting and versatile job opportunity while working in a motivated international team in a family-owned industrial business incl. thorough training
- Ample benefits (Health insurance package) after 2-month probation period
- Paid vacation
- Room for career development and skill expansion
- Gain exposure to automation, advanced manufacturing, and project-based sales operations
- Salary Range: $60,000 – $70,000
- This position is fully onsite in Rock Hill, SC, Monday - Friday